Proof of delivery OCR API that reads every POD, signed or stamped

A proof of delivery (POD) is the document that confirms a shipment reached its destination. It is usually signed by the person who received the goods and records the delivery date and time, the receiver’s name, the delivery address, the number of packages and any remarks about damage or shortages. Carriers and shippers use it to close the shipment, send the invoice and support claims or disputes. PODs can be paper receipts signed on the spot or electronic records captured in a driver app. With Mindee, you define the POD fields you need in a data schema, and each delivery receipt, scan or driver photo comes back as structured JSON with a confidence score for every field.

A delivery note travels with the goods and lists what is being delivered. It is issued by the seller or the shipper. Once the recipient signs it to confirm receipt, often adding remarks, it becomes a proof of delivery. A bill of lading is different: it confirms that the carrier received the goods at loading, but not that they reached the recipient. Mindee recognizes each of these documents, even when they arrive together, so each one goes to the right step of your process.

Yes. PODs are often signed on the spot, stamped, annotated by hand and photographed by drivers in poor conditions. Mindee reads both printed and handwritten content, detects whether the document is signed or stamped, and extracts handwritten remarks such as “2 cartons damaged” or corrected quantities. These remarks are the key information in a delivery dispute. PODs with reservations or unclear fields can be flagged automatically and sent to your team, while clean deliveries are processed straight away.

Carriers and logistics providers often can’t invoice a delivery until they have received and checked the signed POD. When thousands of PODs arrive as paper or photos, this can delay invoicing by days or weeks. With Mindee, each POD is processed as soon as it is uploaded: the shipment reference, delivery date and signature are checked automatically, and the invoice can be issued right away. On the shipper side, the POD serves as the goods receipt in three-way matching, alongside the purchase order and the invoice, so payment can be approved without manual checks.

Yes, your data is highly secured and protected during the entire conversion process. As an enterprise-grade OCR solution, Mindee takes data privacy very seriously. Here are the key security measures in place:

• Certified compliance: Mindee's infrastructure is SOC 2 Type II certified and fully GDPR compliant, ensuring strict industry standards for data protection.
• Encryption: All documents and extracted data are fully encrypted both in transit (during the API call) and at rest.
• Data localization: You have control over where your data is processed, with the option to host and process your data on either EU or US servers.
• Strict privacy: Mindee respects data confidentiality. Your processed documents are not shared with third parties, and your private data is not used to train global AI models.

In short, your sensitive documents are processed in a secure, isolated environment and remain completely under your control.

We provide a 14 days free trial so you can fully test any of our OCR models — no credit card required. After this, we offer different pricing tiers depending of the volume of pages processed and the features you might need. See the pricing page for more information.

The supported document formats are:

• PDF (application/pdf) – While technically a document format rather than an image, it is natively supported for all extraction models.
• JPEG / JPG (image/jpeg)
• PNG (image/png) – Must be non-animated.
• WebP (image/webp)
• TIFF / TIF (image/tiff) – Both single-page and multi-page TIFFs are supported and processed similarly to PDFs.
• HEIC (image/heic) – Apple's High-Efficiency Image Container format.

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📌 Important technical limitations to keep in mind:

To ensure the OCR pipeline runs smoothly and successfully returns your JSON, make sure your files adhere to the following constraints:

• Maximum file size: 100 MB per file.
• Maximum page count: Up to 200 pages per document.
• File state: The files cannot be encrypted, and PDFs must not be password-protected.