Customer stories

Yes, our platform can be trained on your custom document types. We offer a user-friendly interface for defining custom document types and extraction fields, and our professional services team can assist with training and optimization.

Our customers typically see accuracy rates between 85-95% out of the box, with continuous improvement over time as the system learns from your documents. Accuracy depends on document quality, complexity, and variability.

No. Unlike traditional "On-Premise" solutions that take months to deploy, Mindee’s API-first approach allows you to go live in minutes. The complexity of document processing usually depends on whether you choose to build an infrastructure or consume an intelligent service.

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Mindee simplifies the experience by two ways :

• Zero-training time : Mindee models are pre-trained on millions of data points. Whether it’s an invoice, a receipt, or an ID card, the API already "knows" what it’s looking at. You don't need a Data Science team; you just need an API key.
• Plug-and-play : Mindee is a plug-and-play REST API. With our dedicated SDKs (Python, Java, PHP, and more), a developer can integrate full document automation into your existing software with just a few lines of code.

Mindee’s API is RESTful and returns data in JSON format. XML is not returned.

To connect Mindee to your business tool you can use Mindee’s REST + JSON API via an ERP/CRM connector, HTTP steps, or webhooks. Most ERP/CRM tools integrate either through HTTP actions/nodes (low-code) or an automation platform.

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If your ERP/CRM supports inbound webhooks, you can also use Mindee webhooks to receive results on your server endpoint (recommended for heavy production usage).

Every interaction between your ERP/CRM and the Mindee API is protected by industry-standard TLS (Transport Layer Security) encryption. This means that data is encrypted before it leaves your server and can only be decrypted by Mindee. It prevents "Man-in-the-Middle" attacks, ensuring that even if data were intercepted,they would be unreadable.

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In addition, our legal team aligns our security protocols with global standards to ensure your integration meets strict regulatory requirements:

• GDPR Compliant: Fully aligned with European data protection regulations, ensuring the highest level of privacy for PII (Personally Identifiable Information).
• SOC2 & ISO Ready: Our infrastructure is hosted on Tier-1 providers (AWS) that maintain the highest physical and logical security certifications.
• Authentication: Access is strictly controlled via secure API Keys and environment-specific credentials, allowing your IT team to revoke access instantly if a breach is suspected on your side.