.svg)
.svg){kind=icon}
.webp)
250K
+
expense receipts processed per year
5
x
Faster expense report analysis
Ready to get started ?
14-day free trial
At a glance
.svg){kind=small}
By removing friction from expense submission, PayFit improved employee satisfaction and HR adoption of the expense module, contributing to lower churn and stronger product stickiness.
Aurore Teboul
Without
Manual entry delays slowed down the reimbursement cycle
Data entry errors (wrong amounts, dates, categories) required corrections
Customer employee friction led to late or incomplete expense submissions
.svg)
With
Stronger product stickiness
Contributing to lower churn
Improved expense module adoption
.svg){kind=icon}
.svg){kind=icon}
PayFit uses Mindee for two distinct document types:
- Expense receipts: restaurant tickets, transport invoices, hotel bills, and general professional receipts submitted by employees across France, Spain, and the UK.
- Previous-provider payslips: payslips from employees' former employers (e.g., issued by Silae, Sage, Xero, or any FR-compliant payroll provider), uploaded during company onboarding to extract missing employee data.
Challenge
Before integrating Mindee, Payfit customers faced two issues, different for each document type :
For expense receipts: Before integrating Mindee, expense submission was entirely manual. Employees had to manually type all fields (date, amount, category, merchant name, VAT) and separately upload the receipt proof. The multi-step process was cumbersome and time-consuming, creating friction that discouraged timely submissions.
Practical issues :
- Manual entry delays slowed down the reimbursement cycle
- Data entry errors (wrong amounts, dates, categories) required corrections
- Customer employee friction led to late or incomplete expense submissions
For payslips (Onboarding): When a company switches to PayFit, the DSN (Déclaration Sociale Nominative) file from their previous provider is used to import employee data. However, key fields are missing from the DSN format, such as base salary, working hours, etc. Admins were previously required to fill in these missing fields manually for each employee, which was tedious and error-prone, especially for companies with many employees.
Practical issues :
- Slow, error-prone onboarding of new companies
- High manual workload for administrators completing missing employee profiles
- Risks of incorrect customer employee setup leading to payroll errors from day one
Solution
The decision to choose an OCR solution to improve the Payfit customer experience was based on four main factors.
- Accuracy: High reliability on key fields
- Ease of API integration: Clean, developer-friendly REST API, document-type-specific endpoints
- Multilingual and language-agnostic support: Critical for operating in France, Spain, and the UK
- Breadth of document coverage: Both an expense receipt API and a payslip API in a single platform
Result
After implementing the solution, Payfit customers directly benefit from it. Thanks to Mindee's OCR API, customer employees can now take a photo or upload a receipt directly in the PayFit app. Mindee automatically extracts all key fields (amount, date, category, merchant name, VAT), which are pre-filled in the expense form. Employees simply review and confirm, reducing the process from multiple manual steps to a few seconds.
By removing friction from expense submission, PayFit improved employee satisfaction and HR adoption of the expense module, contributing to lower churn and stronger product stickiness.
And especially about payslips import, when a new company onboards on PayFit, their employees' previous payslips are uploaded and processed by Mindee's payslip API. The extracted data automatically pre-fills the employee profiles in PayFit, drastically reducing the manual work required from administrators and enabling faster, more accurate onboarding.
By automating the extraction of missing employee data from payslips, PayFit is accelerating the self-onboarding experience for new VSB clients, reducing setup time and administrative burden, and enabling a smoother transition from competitors.
.svg)
.svg)
.webp)
.webp)