SaaS / Business Travel & Expense Management
CarlaBella Revolutionizes Business Travel Expense Management with Mindee OCR
Key Results
40000+
receipts processed per month
>90%
average OCR reading accuracy
<1
month to build the Mindee receipt connector
CarlaBella provides businesses, groups, and government agencies with CarlaMaestro, a fully digital platform for managing employee business travel. End-to-end and integrated, CarlaMaestro optimizes trips both environmentally and economically, ensuring compliance, cost control, and sustainability.
Customer Profile
🏢 Industry
SaaS / Business Travel & Expense Management
⚙️ Core Offerings
CarlaMaestro — an end‑to‑end digital platform for corporate travel and expense workflows
💡 Value Proposition
Optimize travel journeys both environmentally and economically through seamless, automated OCR‑powered expense capture
🚀 Mission
Streamline corporate travel and expense processes, ensuring compliance, cost control, and employee satisfaction with intuitive automation
The Challenge
The Challenge
Previously, CarlaBella relied on ABBYY‑based OCR tools for expense line creation. When those became end-of-life, CarlaBella evaluated the market and selected Mindee for its superior accuracy‑to‑speed ratio and clear, well‑documented APIs.
Key pain points included:
- Manual Rework: If OCR results were poor, staff had to correct data by hand, negating the automation benefits.
- Complex Expense Rules: Reimbursement rules may vary by expense type, time of day, location and number of participants—requiring high‑quality data to automate correctly.
- Advanced Use Cases: Chaining Receipt and Invoice APIs to detect hotel location and nights, driving accurate, region‑based reimbursements / Detecting date and time of the receipt to avoid multiple use of it.
Our Solution
Mindee’s Receipt API powers CarlaPic, CarlaBella’s mobile expense management app:
- Capture: Users snap a photo of their receipt in CarlaPic (or import a digital receipt via “Share”).
- Process: The image is sent to Mindee via API, where OCR extracts key fields.
- Populate: CarlaPic automatically creates an expense line—ready for manager approval.
Within one month, CarlaBella implemented a bespoke connector to Mindee’s Receipt API. Soon after, they extended the flow to call the Invoice API when needed (for hotel stays) to fetch address and night count, critical for location‑based reimbursement rates (like hotel stays).
Results & Impact
Integration and Impact
Implementing Mindee required building a custom connector, but documentation clarity and responsive support made it possible in under one month. Since then, CarlaBella has processed 40,000+ receipts per month with over 90% reading accuracy, translating into:
- Significant Time Savings: Drastic reduction in manual data entry and corrections.
- Fraud Detection: Introduction of an “OCR compliance” indicator that flags manual edits—helping identify potential fraud when users alter OCR‑generated data.
- Improved Compliance: Reliable extraction of date/time and participant counts automates complex reimbursement rules.
Looking Ahead
CarlaBella and Mindee continue to collaborate on:
- API Fusion: Merging Receipt and Invoice APIs into a unified endpoint.
- Expanded Field Extraction: Adding sector‑specific fields for even richer data.
- New Document Types: Preparing for next‑gen use cases like vehicle registration cards.
CarlaBella’s partnership with Mindee OCR exemplifies how a flexible, high‑performance OCR platform can transform expense management, deliver operational excellence, and support a truly digital business travel experience.
"Mindee’s very high reading rate also allowed us to develop a powerful feature for detecting potential fraud, which we hadn’t anticipated at the beginning. As a result, the outcomes of our partnership with Mindee have exceeded our expectations."
Bruno Gibert
Chief Operating Officer at Carlabella
Ready to transform your document processing?
Join leading companies like Lucca that are saving time and money with our intelligent document processing solutions.
Related Case Studies
Spendesk Accelerates Spend Management with Mindee OCR
Spendesk is the leading spend management and procurement platform that transforms company spending. By integrating Mindee’s OCR technology, they now process over 13,000 documents daily—streamlining operations, eliminating manual entry, and powering smarter, faster finance workflows.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
CarlaBella Revolutionizes Business Travel Expense Management with Mindee OCR
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Lucca Transforms HR Expense Management with Mindee OCR
With its innovative spend management platform, Lucca has taken a bold step forward by integrating Mindee's OCR technology. In this case study, we explore how Lucca leveraged Mindee’s powerful solution to enhance efficiency, boost accuracy, and ultimately transform HR expense management for a truly modern workplace!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.